PHĀEA is a a collection of hospitality experiences driven by a passion for sharing authentic Greek stories, committed to exceeding expectations through integrity, care, and respect, fostering a culture of inclusivity, continuous learning, and innovation towards a vision of an altogether kinder hospitality.

Join our Team

PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.

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Values

Deeply rooted in a commitment to both its people and its settings, Phāea’s values are strongly aligned with an awareness of both its heritage and the local cultures of each of the brand’s hotels. At the heart of this philosophy is a promise to maintain a genuine respect for nature and to uphold the essence of Greek hospitality. These core principles are joined by the prioritisation of progressive concepts and time-honoured traditions, while the integrity, excellence and warmth felt at each Phāea hotel also speak to the brand’s fundamental values.

Consciousness
   –   
Innovation
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Community
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Consciousness
   –   
Innovation
   –   
Community
   –   
Consciousness
   –   
Innovation
   –   
Community
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Working principles

At PHĀEA, we believe that how and why we do the work are as important as doing it. We work as a team to create genuine Greek hospitality experiences from the heart while remaining true to the values and vision that guide us.

BE GUEST CENTRIC
BE GUEST CENTRIC
Always prioritize guest experience.
EXCEED EXPECTATIONS
EXCEED EXPECTATIONS
Strive for excellence in everything we do.
CELEBRATE GREEKNESS
CELEBRATE GREEKNESS
We are proud of what we stand for.
ACT RESPECTFULLY
ACT RESPECTFULLY
Treat others the way you want to be treated.
BE AGILE
BE AGILE
Be flexible, embrace change.
STRIVE FOR EVOLUTION
STRIVE FOR EVOLUTION
Always learning & discovering.
WORK TOGETHER
WORK TOGETHER
Together we can achieve more.
LEAD SUPPORTIVELY
LEAD SUPPORTIVELY
Nurture people to grow & improve through positivity & kindness.
Take ownership
TAKE OWNERSHIP
Cultivate a can-do attitude.
84%
Local Staff
53%
Women
47%
Men
58%
Women in Managerial Positions
76%
Retention 2022-2023
7.740
Training Hours
937K €
Employees Benefits

Job openings

If you are interested in joining our team, we’re excited to connect with you. Explore our current job opportunities listed below and feel free to get in touch. We’re excited to see how you can contribute to our team.

Life at Phāea
Legacy

10 REASONS WE LOVE PHĀEA

Family-owned

We are proud to be a family-owned and operated business, which further strengthens our commitment to maintaining our legacy and ensuring its continued success. Our commitment to fostering a supportive atmosphere goes beyond mere words; it is deeply ingrained in every aspect of our operations. We embrace new team members and treat everyone in our company as valued individuals, with their contribution being of utmost importance to our community.

A place of
respect

Our values lie in the paradigm of our visionary founder, Yiannis Sbokos. His unwavering commitment to honoring our guests, nurturing our environment, and, above all, cherishing our people serves as our guiding light. This culture is embedded in our workplace, which embodies timeless values of respect, kindness, and generosity, drawing inspiration from the very essence of our island’s heritage – Crete. At our core lies a simple yet profound principle: treat others as you wish to be treated.

Conscious
practices

At PHĀEA, consciousness and social responsibility are not just values; they are pillars embedded in our DNA. Operating with care, passion, and dedication, we take pride in implementing globally recognized programs across all our properties, such as the distinction of being the first certified hotels in Greece according to ISO 21401 Sustainability Management System for accommodation establishments. We ensure that every aspect of our operations contributes to a positive and responsible footprint on the world, reflecting our commitment to an altogether kinder hospitality.

Employee-centric
approach

Embracing an employee-centric philosophy, we consistently prioritize innovation and the creation of tools that enhance employees’ journeys within our organization. Cultivating open channels of communication is a top priority for us. To achieve this, we have launched numerous initiatives, including an internal platform aimed at ensuring our team members stay connected, informed, and empowered. Moreover, maintaining open communication with our employees is crucial, which is why we regularly conduct comprehensive ongoing employee surveys. These efforts foster a culture of collaboration and creativity across our organization.

Recognition
& benefits

We prioritize our employees’ well-being by providing private medical insurance for all staff members, ensuring they feel supported and valued. Our commitment extends with various support programs, including transportation and accommodation options to facilitate their daily work life, to our Employee & Family Rates program. Additionally, we acknowledge personal milestones of our employees and their families, such as higher education achievements through national examinations and provide gifts for the school year. Through our annual team events each season, we gather to celebrate, recognize achievements, and strengthen our organization ensuring every member feels valued and recognized.

Learning
& thriving

Learning and thriving are at the core of our philosophy. We empower our employees through access to a dedicated training platform and invest in continuous improvement by offering comprehensive training programs and on-the-job learning opportunities. In 2023 alone, we devoted 7,740 hours to enhance our team’s skills and expertise. Furthermore, we facilitate knowledge exchange with a vibrant book club held at our hotels. These initiatives underscore our commitment to nurturing talent and fostering a culture of continuous learning and development.

Inspiring
management

Our inspiring management serves as a compass, guiding our team with strength and vision and fostering a workplace where individuals can thrive. We believe in nurturing people to grow and improve through positivity and kindness. Our top company team members have risen from various positions within the organization, where they have developed and thrived. We take pride in their dedication and loyalty, as many of these members are still with us for more than 15 years.

Innovation

As an industry leader, PHĀEA incorporates innovation into our organizational structures, designs, and guest experiences. Committed to ongoing development, we continuously enhance our internal work life by updating our systems with new programs, applications, and technologies. From Business Intelligence and Recruitment programs to Construction Project Management and 3D Design software, we strive to evolve. This evolution helps us stay at the forefront of travel excellence. Embracing technology empowers us to consistently enhance our products and services for our people, our guests, and our suppliers.

Inclusive
& diverse culture

We strive to create an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. With two female CEOs, we are especially proud of our female work environment. Our team consists of 53% women, occupying 58% in managerial positions. In recent years, we have created positions for individuals with disabilities, ensuring equal opportunities for learning and advancement, accompanied by fair compensation. Above all, our goal is for each team member to experience inclusion, belonging, and the assurance that they are seen and heard.

Meaningful
experiences

We are proud to be part of a company dedicated to showcasing the authentic essence of our island and of Greece. With unwavering passion, we carefully curate a collection of places that unveil Greece through a fresh perspective, offering guests authentic experiences. Whether it’s embarking on a sunset cruise aboard our traditional caique around Spinalonga or immersing in a Cretan Feast, we offer original experiences that mirror our true dedication, local people and place. Our commitment to giving precedence to our guests shapes every decision, celebrating local culture while fostering responsible and unforgettable journeys through a truer, more timeless Greece.

THE PEOPLE BEHIND

Malliotakis_3
At Phāea, we feel valued and engaged each day, embracing challenges that build experience and foster growth in a respectful environment.
Chronis
Rooms Division Manager
Matthaiaki_1
I enjoy the teamwork and continuous growth that Phāea fosters within a work culture focused on quality.
Maria
Storekeeper
413 - Chef Michalis Markakis
I’ve worked with Phāea for years because I value creativity, connecting with people, and contributing to the philoxenia I love.
Michalis
Executive Chef
YMERAJ_2
For me, what makes Phāea stand out is the sense of belonging, the creative collaboration, and the commitment to continuous growth.
Gresa
Assistant Housekeeping Manager
Lobby Bar Team_2
Phāea means teamwork and respect for both our employees and our guests.
Nikos
Bartender
Panteri_1
What I appreciate most each day is the dynamism of my team and the ongoing mutual support we share.
Chrysanthi
People Dpt. Coordinator
2445 - Haris Blue Door Taverna (2)
What I enjoy most about working at Phāea over the years is the positive work environment and the strong sense of collaboration among us.
Haris
Restaurant Maitre
Drakonaki_3
At Phāea, I enjoy collaborating in a positive work environment, learning new things, and growing with my supportive colleagues.
Eleni
Assistant Accountant
Aggelakis_2
Our culture values open communication, respect, and innovation, empowering employees to take initiative and foster growth.
Nikos
Maintenance Manager

OUR BENEFITS

Medical Private Insurance
Our top priority is the well-being of our employees, which is why we offer comprehensive private medical insurance to staff members, ensuring they feel both supported and appreciated.
Transportation & Accommodation
Transportation and accommodation are available to facilitate their daily work life, enhancing convenience and support.
Employees & Family
We support our community by participating in important milestones by providing school supplies at the start of the year for their kids, rewarding college acceptances, offering gift cards to new parents, and granting wedding gifts to newly married members of the team.
Employee & Family Special Rates Program
Employees and their immediate family members can benefit from special rates at PHĀEA hotels.
In-House Experience
We offer an in-house experience program where we invite our associates to stay overnight and dine at the hotel where they work. The primary goal of this program is to allow our associates to experience their workplace from the perspective of a guest.
PHĀEA Book Club
The lending library project aims to offer employees extensive access to diverse books by various authors, fostering knowledge enrichment, team entertainment, and ideas exchange.

Pastry Chef

Cook A’

About Us